SALOGENT · An APPNEURAL productApproved knowledge · Controlled answers · Human handoffSee the product
THE CONVERSATIONAL FACE OF YOUR COMPANYYour company.
Your company.
Ready to talk.
Salogent speaks with customers on your company’s behalf—answering questions, explaining products and services, qualifying intent and bringing in your team when it matters.
Grounded in company-approved knowledge. Never an open-ended chatbot.SalogentCompany representative
Online · replies instantlyAsk about the company…
Interactive simulation · no message is sent externally
01CONNECTAdd approved knowledge
02CONTROLSet voice and policy
03CONVERSEHelp every visitor
04HAND OFFBring in your team
THE PROBLEMYour company has the answer.
Your company has the answer.
Customers still struggle to find it.
Important information lives across pages, PDFs, support articles and teams. Visitors search, wait, repeat questions—or leave before they understand what your company can do.
Static pages cannot understand intent
Teams repeat the same answers every day
Generic bots give vague, unsafe responses
Promising visitors reach the wrong person
Human handoffs lose conversation context
A BETTER COMPANY EXPERIENCEFrom “find it yourself”
From “find it yourself”
to “just ask.”
Salogent turns approved company knowledge into a guided conversation with clear sources, sensible boundaries and practical next steps.
TRADITIONAL WEBSITE
Open menu
Guess the page
Scan the content
Search again
Submit a form
Wait for reply
WITH SALOGENT
Ask
Understand
Continue
SALOGENT
A company representative built from what you approve.
Helpful enough for visitors. Controlled enough for the enterprise.
Know your company
Learn from approved website pages, documents, FAQs, policies, product details and service information.
Explore capabilitySpeak in your voice
Answer with the tone, terminology and messaging rules your company has approved.
Explore capabilityUnderstand intent
Recognize questions, buying intent, support needs and the context behind each conversation.
Explore capabilityHand off with context
Bring a person in at the right moment with a concise summary of everything already discussed.
Explore capabilityCONVERSATION EXPERIENCE
Answers that move the conversation forward.
Every response can show its approved sources, offer useful next actions and stay inside company-defined boundaries.
SalogentCompany representative
Online · replies instantlyAsk about the company…
Interactive simulation · no message is sent externally
USE CASES
One conversational layer. Many company moments.
Website concierge
Explain the company and guide every visitor to the right information.
Product expert
Answer detailed feature, service and compatibility questions from approved sources.
Lead qualification
Collect intent and fit naturally before routing to the sales team.
Customer support
Resolve common questions and escalate sensitive or complex issues.
Employee knowledge
Help internal teams find policies, processes and company information.
Multi-language help
Support global conversations while keeping the approved company meaning.
CONTROLLED BY DESIGN
Helpful without speaking out of turn.
Define what Salogent knows, how it answers, which topics require caution and when a person must take over.
Approved-source groundingVoice and terminology rulesTopic and answer boundariesSensitive-question escalationSource and conversation audit
RESPONSE POLICYEnterprise sales assistantACTIVE
Source requiredEvery factual answerON
Pricing limitsNever invent a quoteON
Legal questionsRoute to specialistON
Low confidenceAsk or hand offON
HUMAN WHEN IT MATTERS
The right conversation should reach the right person.
Salogent can identify the visitor’s goal, collect useful context and prepare a seamless handoff instead of forcing people to start again.
HUMAN HANDOFF
Pass context, not frustration.
Salogent prepares a clean summary with the visitor’s goal, questions, relevant answers and next step.
Visitor intentEvaluate workflow automationQualified contextOperations · 500–1,000 employeesRecommended ownerEnterprise solutions team
HOW IT WORKSFrom company knowledge
From company knowledge
to trusted conversation.
Deploy progressively: start with public information, validate responses, add protected knowledge where appropriate and enable handoffs when the team is ready.
WebsitePages & productDocumentsPDFs & guidesKnowledge baseFAQs & support
APPROVED KNOWLEDGE LAYER SALOGENTAnswerExplain clearlyQualifyUnderstand intentHandoffRoute with context
IMPLEMENTATION
Connect. Configure. Validate. Go live.
Add approved company sources
Set voice, topics and boundaries
Review answers and edge cases
Launch on selected pages
Use real questions to refine coverage
READY TO LET YOUR COMPANY TALK?
Turn company knowledge into a conversation customers can use.
Start with your public website and approved information. Add more capability as confidence grows.