AI SALES + SUPPORT AGENT LIVE

Every visitor gets
your best answer.
Or the right human.

Salogent learns from your website, docs and company knowledge to answer questions, qualify buyers, support customers and take approved actions—then brings your team in with full context whenever it should.

Approved knowledge Permitted actions Contextual handoff
LIVE ORCHESTRATION
Conversation CanvasLIVE PRODUCT STORY
Visitor

Do you offer SSO for Enterprise customers?

Salogent

Yes. Enterprise includes SSO with SAML 2.0 via Okta, Azure AD and Google Workspace. SCIM provisioning and role mapping are included.

3 approved sourcesEnterprise SSO & ProvisioningApprovedSecurity & Compliance OverviewApprovedOkta Integration GuideApproved
Visitor

We have ~800 employees.

Salogent

Thanks. To route you correctly, who should we connect you with?

Type your message…
Grounded in approved knowledgequalify stage · sample data

Grounded in your company knowledgeEvery action stays inside your policies

01Knowledge retrievedApproved sources found
02Intent detectedEnterprise SSO
03Qualification updated500–1,000 · Sales + Support
04Human handoff readyContext prepared · NDA required
SALOGENT, IN ONE MINUTE

What is Salogent?

Salogent is an AI sales and support agent for customer-facing teams. It uses approved company knowledge to answer questions, understand intent, take permitted actions, and prepare a context-rich human handoff when judgment or approval is needed.

Built for
B2B sales, support and website teams
Grounded in
Your website, documents and knowledge base
Designed to
Answer, qualify, act and hand off safely
NOT ANOTHER CHATBOT

A company representative
that can actually help.

Visitors get grounded answers and useful next steps. Your team gets the full story when judgment, permission or expertise is required.

BEFORE: GENERIC CHATBOTS

× Guessy answers in a vacuum

× Ask the visitor to repeat everything

× No context for your team

× Drop the conversation

AFTER: SALOGENT

✓ Answers from your knowledge

✓ Qualifies and routes intelligently

✓ Full context for your team

✓ Seamless human handoff

COMPANY BRAIN

Everything your company knows.
Ready for conversation.

Salogent turns approved knowledge into accurate, trusted answers—then acts with permission.

01SOURCECollect from any system or file.
02INGESTClean and understand content.
03RETRIEVEFind the right context.
04VALIDATERespect accuracy and policies.
05ANSWERRespond, act or hand off.
BUILT FOR REAL CONVERSATIONS

One agent. Every important customer moment.

Start with the journeys where fast, accurate answers create the most value. Expand only when your team is ready.

01

Website concierge

Guide visitors from their first question to the right product, page or person.

Explore use case
02

Sales qualification

Understand intent and fit naturally—without turning the conversation into a form.

Explore use case
03

Customer support

Resolve repeat questions from approved content and escalate sensitive requests.

Explore use case
04

Employee knowledge

Help internal teams find policies, processes and trusted company information.

Explore use case
WHAT CHANGES

Better conversations on both sides of the handoff.

FOR VISITORS

Less searching.
More progress.

Ask naturally, see where the answer came from and take a useful next step without hunting through pages.

FOR YOUR TEAM

Less repetition.
Better context.

Receive qualified conversations with the goal, relevant details and policy state already summarized.

FOR THE BUSINESS

One voice.
Visible control.

Deliver consistent company answers while keeping knowledge, actions and escalations governed.

HOW IT WORKS

From scattered knowledge to a trusted conversation.

A practical rollout designed for review, control and continuous improvement—not a black-box launch.

STEP 01

Connect knowledge

Choose the public pages, documents, policies and help content Salogent may use.

STEP 02

Define the voice

Set terminology, tone, response boundaries and approved next actions.

STEP 03

Validate answers

Review realistic questions, sources and edge cases before visitors see them.

STEP 04

Launch progressively

Start on selected journeys, learn from real questions and expand coverage safely.

CONTROLLED BY DESIGN

Helpful where it can be.
Human where it should be.

CONFIDENT / ANSWER

Approved sources support a clear response.

NEEDS CLARIFICATION / ASK

Important details are missing or ambiguous.

POLICY RESTRICTED / HUMAN

Permission, judgment or specialist expertise is required.

ENTERPRISE CONTROL

Governed from source to handoff.

Keep the experience useful without giving up oversight. Salogent makes the source, policy and escalation state visible throughout the conversation.

  • Approved-source grounding
  • Role-aware knowledge access
  • Configurable actions and approval gates
  • Conversation context for human handoff
  • Reviewable sources and operational states
Discuss security
ACTIVE POLICYEnterprise customer experienceENFORCED

Knowledge scopeApproved company sources

ActionsPermission required

Sensitive topicsHuman review

Handoff contextPrepared automatically

CONNECTS TO YOUR COMPANY

Meet customers where they already are.

Use Salogent as the conversational layer across your knowledge and customer-facing channels.

WebsiteREADY
DocumentsREADY
Knowledge baseREADY
Live chatREADY
Support workflowsREADY
Human teamsREADY
A PRACTICAL START

Go live with confidence, not guesswork.

The rollout is shaped around a focused first experience, clear acceptance criteria and an owner on both sides.

01DISCOVER

Choose one high-value journey and the approved knowledge behind it.

Defined outcome
Review checkpoint
02PROVE

Test real questions, validate boundaries and prepare human routes.

Defined outcome
Review checkpoint
03LAUNCH

Release progressively, review conversations and expand deliberately.

Defined outcome
Review checkpoint
PRICING THAT FITS THE ROLLOUT

Start focused.
Scale with value.

Every implementation is scoped around the knowledge, channels, conversations and controls your use case actually needs.

Request pricing
TAILORED PLAN

Built around your deployment.

  • Selected customer journeys
  • Approved knowledge sources
  • Conversation and action scope
  • Human handoff workflows
  • Review and rollout support
No invented usage tiers. We scope the system to the outcome.
EXPLORE SALOGENT

Make the next conversation useful.

COMMON QUESTIONS

Clear answers before we start.

01How does Salogent learn about our company?

You select approved website pages, documents and knowledge sources. Salogent answers from that governed set rather than the open web.

02Can we control what it says and does?

Yes. You define voice, terminology, boundaries, actions and the situations that must be clarified or handed to a person.

03What happens when it cannot answer safely?

Salogent can ask a clarifying question, decline a restricted action or prepare a human handoff with the conversation context.

04Can we start with one use case?

Yes. A focused rollout on selected pages or journeys is the recommended way to validate quality before expanding.

05How is pricing determined?

Pricing depends on knowledge scope, channels, conversation volume and required controls. Book a short discovery call for a tailored plan.

READY TO SEE IT WORK?

Give every visitor your best answer.

Or connect them to the right human—without losing the conversation.